Summary:
In this episode of The Agency Hour Podcast, join Troy Dean as he welcomes Brett Stone and Jeanette Wang, the powerhouse couple behind Stone Digital. Brett and Jeanette open up about their remarkable journey from being overwhelmed freelancers to running a thriving digital agency, all while raising their young son, Keaton.
Stone Digital specialises in bespoke WordPress, WooCommerce, and Shopify web development projects. Brett and Jeanette share how they overcame initial business struggles by implementing strategic hiring practices, fostering a remote team culture, and significantly increasing their recurring revenue. They reveal the intentional steps they took to balance their personal and professional lives, including seeking counseling to improve their working relationship and setting clear boundaries between work and family time.
Discover the critical role of AI in their daily operations, how they navigated the disruptions of parenthood, and their methods for creating a flexible, resilient business model that thrives even in challenging times. Brett and Jeanette also discuss their plans for future growth, including exciting initiatives like team retreats and high-profile project launches.
If you’re an entrepreneur or agency owner looking for insights on scaling your business, enhancing team dynamics, or achieving a better work-life balance, this episode is filled with valuable takeaways.
What You Will Learn:
- Scaling an Agency While Raising a Family: Discover how Brett and Jeanette navigated the challenges of scaling their agency, Stone Digital, while balancing the demands of parenthood, offering practical strategies for growth and sustainability.
- Creating a Work-Life Balance in Business Partnerships: Understand the importance of setting boundaries and maintaining a healthy work-life balance when working with your partner, ensuring both personal and professional success.
- Building Recurring Revenue Streams: Learn how Stone Digital transitioned from project-based work to building predictable and stable recurring revenue, providing financial security and growth opportunities.
- Effective Team Management and Remote Collaboration: Explore the strategies Brett and Jeanette use to foster a strong, cohesive remote team, including hiring A-players and creating a positive work culture despite physical distance.
- Leveraging Parenthood for Business Growth: Gain insights into how becoming parents inspired Brett and Jeanette to restructure their business, focusing on efficiency, delegation, and team empowerment to allow for a more hands-off approach.
- Adapting to New Roles as Agency Owners: Hear about the shifts in responsibilities and mindset that Brett and Jeanette underwent as they moved from hands-on freelancers to business owners managing a growing team.
- Embracing AI and Technology for Efficiency: Discover how Stone Digital integrates AI and other tools to streamline operations and enhance productivity, staying ahead of the curve in the ever-evolving digital landscape.
- Maintaining Client Satisfaction Amidst Growth: Learn how to ensure client satisfaction and service continuity even as your agency scales, with practical tips on managing client relationships and expectations.
- Future Planning and Vision for Continued Success: Get inspired by Brett and Jeanette’s vision for the future, including their plans for further growth, team expansion, and maintaining their agency’s upward trajectory.
- The Power of Support Networks: Understand the value of being part of a community like Mavericks Club, where agency owners can share experiences, gain insights, and find the support needed to tackle the unique challenges of growing an agency.
If you’re navigating the challenges of growing a business while raising a family or working closely with your partner, then this episode of The Agency Hour Podcast is for you.
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